<!DOCTYPE html><html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"/></head><body style="font-family:Geneva,Helvetica,Arial,sans-serif; font-size: 12px;">Die Störung ist behoben, AUMEASI und iTIna sind wieder aktiv.<br />
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Viele Grüße<br />
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Oliver<br />
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Originalnachricht :
<div class="__cmt-blockquote" style="border:none; border-left:solid blue 1.5pt; padding:0cm 0cm 0cm 4.0pt" type="cite">
<div class="__cmt-blockquote" style="border:none; border-left:solid blue 1.5pt; padding:0cm 0cm 0cm 4.0pt" type="cite">Liebe Alle,<br />
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derzeit gibt es bei unserem Partner für AUMEAS und iTina eine technische Störung. Daher ist AUMEASI und iTina derzeit nicht verfügbar.<br />
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Die Aukamm ist bis auf weiteres direkt erreichbar ohne Auswahlmenü und die IT hat leider keinen Überlauf.<br />
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Zudem sind wir leider knapp besetzt, daher bitte um Verständnis wenn wir nicht sofort drangehen können, gerne über das Intranet Eure Störung melden. Wir rufen kurzfristig zurück.<br />
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Viele Grüße<br />
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Oliver<br />
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Originalnachricht :
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<div>Oliver Methfessel</div>
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<div>Leitung IT</div>
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<div>Aukamm-Apotheke</div>
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<div> AUMEAS Gruppe</div>
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<div>Ltd. Apotheker Martin Hofmann e.K.</div>
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<div>Kloppenheimer Weg 11, 65191 Wiesbaden</div>
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<div>Tel : 0611 95016 122</div>
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<div>Fax : 0611 95016 195</div>
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<div>Amtsgericht Wiesbaden HRA 4521</div>
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<div><a href="http://www.aumeas.de" target="_blank" title="http://www.aumeas.de">http://www.aumeas.de</a></div>
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<div>o.methfessel@aumeas.de</div>
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<div id="divRplyFwdMsg"><span style="color:#000000; font-family:Calibri,sans-serif; font-size:11pt"><strong>From:</strong> Support Telefonassistent <support@telefonassistent.de><br />
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<strong>Sent:</strong> Tuesday, February 11, 2025 8:24:42 AM<br />
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<strong>To:</strong> o.methfessel@aumeas.de <o.methfessel@aumeas.de><br />
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<strong>Subject:</strong> Wichtige Information: Technische Störung - VITAS Plattform aktuell nicht erreichbar</span><br />
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Aktuell liegt eine technische Störung bei Aufrufen der VITAS Plattform vor.</div>
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Browser anzeigen</a></td>
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<h1 style="margin-left:0; margin-right:0"><strong>Wichtige Information zur VITAS Plattform</strong></h1>
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<h3 style="margin-left:0; margin-right:0">Liebe Kundinnen und Kunden,</h3>
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<p style="text-align:justify">aktuell liegt leider eine<br />
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<strong>technische Störung </strong>vor, die dazu führt, dass die VITAS<br />
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<strong>Plattform nicht erreichbar </strong>ist und eingehende Anrufe nicht vom Telefonassistenten entgegengenommen werden können. Wir empfehlen Ihnen, die Rufweiterleitung auf den Telefonassistenten<br />
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zu deaktivieren, bis die Störung behoben wurde. Unser Technik-Team arbeitet bereits intensiv daran, die Ursache des Problems zu identifizieren, um dieses schnellstmöglich zu beheben.</p>
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Wir setzen alles daran, die Störung so schnell wie möglich zu beheben und werden Sie umgehend informieren, sobald Ihnen die VITAS Plattform wieder wie gewohnt verfügbar ist.</p>
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<p style="text-align:justify"> </p>
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<p style="text-align:justify">Unser Kundensupport-Team steht Ihnen gerne zur Verfügung, um Ihre Fragen zu beantworten und Unterstützung zu bieten. Antworten Sie hierzu einfach auf diese E-Mail.</p>
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<p style="text-align:justify">Wir entschuldigen uns vielmals für die Unannehmlichkeiten und danken Ihnen für Ihr Verständnis.</p>
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<p>Beste Grüße,</p>
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<p>Ihr VITAS-Team</p>
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<a href="https://c-mnZ04.na1.hubspotlinks.com/Ctc/W2+113/c-mnZ04/VVR7Xf3zl5YpW3WCD7B5hLhmRW7TctdS5rWm-MN4Tr4N03m2ndW6N1vHY6lZ3lhW19k_JC2fVg5rW63dG7V6dfKgQW4rxQmj3V731JW26BFR16YvxljN86tXhZ1pSDDW2mZmyH1ZdXN4W7D1ZL_2dJ5-GW54hLGj6rzV4RW8vCPtM8grVzxVbsxsf4xMWT2W7ZKcyc7J6GGKN3XZv7nNJtTrN5v2F1CMxmr4W7NmVmx4J40SLN6YW8lC-nt_8W4B80vX4VS349W2HQz444FrqmcW2fFcfj7lt7zmW44NBRW4vsQ77W2Sxqkx6VL-JgW4b2QyK2JZQVgW8N3dF23vXzbPf2l225v04" style="color:#00a4bd; text-decoration:none!important" target="_blank"><img alt="Instagram" height="25" src="https://hs-8402127.f.hubspotemail.net/hs/hsstatic/TemplateAssets/static-1.262/img/hs_default_template_images/modules/Follow+Me+-+Email/instagram_circle_color.png" valign="middle" width="auto" /></a></td>
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<td class="x_display_block_on_small_screens" style="vertical-align:middle"><br />
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<a href="https://c-mnZ04.na1.hubspotlinks.com/Ctc/W2+113/c-mnZ04/VVR7Xf3zl5YpW3WCD7B5hLhmRW7TctdS5rWm-MN4Tr4Nj3m2ndW7lCdLW6lZ3mNW80ZD5_96ZJB9W8HCvgS3-1Rj8W53kz_b6ws8nDW7bsw3P8TqpD3W7xSsrk8mKg-TW5P2dpS3FXj3CN8gwMM8XdWl1W21HWDV7xJ5-hW6GyTbF5G05RfW4PvQCB46P374V962LG3vGDxDW3ssx2C6NDqkmN98gT0FqXg1RW6-KSBB6ClT2RW7M311q80BkB5W5SXD0V4fJCTbN86XW9Y1vrQbN5pcsBFHj8F3W2t7S3l8Bq6CfW8j7Vzd5kKZx7W7j8XH-4T3kq0W5YtR-z7lwX74W2XfG667FHJ5lW6CkL6X4gjQ_vdnSXLP04" style="color:#00a4bd; text-decoration:none!important" target="_blank"><img alt="YouTube" height="25" src="https://hs-8402127.f.hubspotemail.net/hs/hsstatic/TemplateAssets/static-1.262/img/hs_default_template_images/modules/Follow+Me+-+Email/youtube_circle_color.png" valign="middle" width="auto" /></a></td>
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<a href="https://c-mnZ04.na1.hubspotlinks.com/Ctc/W2+113/c-mnZ04/VVR7Xf3zl5YpW3WCD7B5hLhmRW7TctdS5rWm-MN4Tr4N03m2ndW6N1vHY6lZ3lnW3lFjmN99gnl8W4Z4xZN3tGT4wW3SCfBj8C4R4wVHZC6c1gCqj_W490nYM4BnPjpW3zSwJX8TFcBFW4L3Vwq4xFkSnW7VDB6z77Kk6BW68YT0R2RwzJCV2GpMF8c1qM4W6VF6V74c9jk4W5xx2Zd6S0-Q2W5d5kJt2-0vpzW8TFZHR6q-th8W4R0-Dk6hYT0tW2BwbCX3Qrnq7VJbRbZ3QNVRvW637Mv93_j0p2W8C_BCM51W2XQW5dvKKW3YYCrjW2rrNmM1mp85FV8vmys4wNxKDf1DQpW-04" style="color:#00a4bd; text-decoration:none!important" target="_blank"><img alt="Website" height="25" src="https://hs-8402127.f.hubspotemail.net/hs/hsstatic/TemplateAssets/static-1.262/img/hs_default_template_images/modules/Follow+Me+-+Email/website_circle_color.png" valign="middle" width="auto" /></a></td>
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<p style="text-align:center"><br />
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Schauen Sie gerne auf unserer Website oder unseren Social Media Profilen vorbei, um immer informiert zu bleiben.</p>
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<div class="x_hse-section x_hse-section-last" id="x_section-7" style="padding-left:10px; padding-right:10px">
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<p><br />
<br />
VITAS GmbH, Zollhof 7, 90443 Nürnberg, Geschäftsführer: Thomas Abend, 091114896990, Amtsgericht Nürnberg HR-Nr. 36296, USt.-ID: DE323474782</p>
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<p><a href="https://hs-8402127.s.hubspotemail.net/hs/preferences-center/de/direct?data=W2nXS-N30h-RHW2PTQHB3GSSn6W4p8_4S3P3Qh-W4pGCws41sM4TW3G_1fg1_8636W45yJWL3gtQ1cW3H9SSh3_wsTNW3G_SSB2RJnY6W3T2_673M8y2tW3j5_ZG2KDTW8W2t47Dc32GlNxW38mpf84tfzWkW2FRJZh1VnLV3W2HRxzh23ryVfW47m4m51NmPX1W2Rlkj33ggXwlW4tlZNm38tYC1W22VZ9N4t6PXtW49xwbl3R3F4SW32J2wh3d9q4jW3299ky3NDD33W25p93p4mmBfmW2WKh9J2Wjf9kW2y3R662-rd2kW3b20tV2TrXbMW4mH8yr1V1bDdW1QwTkl2t22fPW3G_QQj2Pn4cLW2HK9hW2WdWqjW2vMW2G3NC0GHW2nD93H3Vx11bW32my0h4t6vGwW45LMFL2vKrcRW4hcDg83j8vLkW4rlKCj3_F-6KW2zM-8h3C6XjXW3fYCmH3M3DjDW30b-rZ4pr35tW32GkgP2CFxczW3BWnrN1SwcL9W1_85fq41Kr6hW1Nh5Ks1QdXD5W2MN4vj4fxYV9W4tdLD825gZmyW2Pn-3k3gn1gXW3LS3t82Mv-Grf2Txr4N04&utm_source=hs_email&utm_medium=email&utm_content=346722885&_hsenc=p2ANqtz-_r5j76ZY8FKtZw7o81wXN7plo3oZ2Iz9Lexj79OTeshKdB4pSBGimv8PfLSPFaJy9CbapLEjbceZM9vm7HSFVvsuxQXQ&_hsmi=346722885" style="font-family:Helvetica,Arial,sans-serif; font-size:12px; color:#00a4bd; font-weight:normal; text-decoration:underline; font-style:normal" target="_blank">Abmelden</a><br />
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<a href="https://hs-8402127.s.hubspotemail.net/hs/preferences-center/de/page?data=W2nXS-N30h-RHW2PTQHB3GSSn6W4p8_4S3P3Qh-W4pGCws41sM4TW3G_1fg1_8636W45yJWL3gtQ1cW3H9SSh3_wsTNW3G_SSB2RJnY6W3T2_673M8y2tW3j5_ZG2KDTW8W2t47Dc32GlNxW38mpf84tfzWkW2FRJZh1VnLV3W2HRxzh23ryVfW47m4m51NmPX1W2Rlkj33ggXwlW4tlZNm38tYC1W22VZ9N4t6PXtW49xwbl3R3F4SW32J2wh3d9q4jW3299ky3NDD33W25p93p4mmBfmW2WKh9J2Wjf9kW2y3R662-rd2kW3b20tV2TrXbMW4mH8yr1V1bDdW1QwTkl2t22fPW3G_QQj2Pn4cLW2HK9hW2WdWqjW2vMW2G3NC0GHW2nD93H3Vx11bW32my0h4t6vGwW45LMFL2vKrcRW4hcDg83j8vLkW4rlKCj3_F-6KW2zM-8h3C6XjXW3fYCmH3M3DjDW30b-rZ4pr35tW32GkgP2CFxczW3BWnrN1SwcL9W1_85fq41Kr6hW1Nh5Ks1QdXD5W2MN4vj4fxYV9W4tdLD825gZmyW2Pn-3k3gn1gXW3LS3t82Mv-Grf2Txr4N04&utm_source=hs_email&utm_medium=email&utm_content=346722885&_hsenc=p2ANqtz-_r5j76ZY8FKtZw7o81wXN7plo3oZ2Iz9Lexj79OTeshKdB4pSBGimv8PfLSPFaJy9CbapLEjbceZM9vm7HSFVvsuxQXQ&_hsmi=346722885" style="font-family:Helvetica,Arial,sans-serif; font-size:12px; color:#00a4bd; font-weight:normal; text-decoration:underline; font-style:normal" target="_blank">Einstellungen verwalten</a></p>
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<img alt="" border="0" height="1" src="https://c-mnZ04.na1.hubspotlinks.com/Cto/W2+113/c-mnZ04/VVR7Xf3zl5YpW3WCD7B5hLhmRW7TctdS5rWm-MW4Tr4x68fYF-N2pl1" width="1" /></div>
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(Dies ist eine Antwort auf die Nachricht vom 11.02.2025 08:26 (Europe/Berlin) vonOliver Methfessel)<br />
<br />
<br />
<br />
<br />
<br />
Oliver Methfessel<br />
<br />
IT Abteilung<br />
<br />
<br />
<br />
Aukamm-Apotheke<br />
<br />
AUMEAS Gruppe<br />
<br />
Ltd. Apotheker Martin Hofmann e.K.<br />
<br />
Kloppenheimer Weg 11, 65191 Wiesbaden<br />
<br />
Tel : 0611 95016 123<br />
<br />
Fax : 0611 95016 195<br />
<br />
Amtsgericht Wiesbaden HRA 4521<br />
<br />
<br />
<br />
<a href="http://www.aumeas.de" target="_blank" title="http://www.aumeas.de">http://www.aumeas.de</a><br />
<br />
hotline@aumeas.de<br />
<br />
<br />
<br />
*********************************************************<br />
<br />
Bei Rückfragen oder Antworten zu diesem Vorgang antworten Sie bitte direkt auf diese eMail. Anhand der Ticketnummer im Betreff (MC#XXXXXX) wird die eMail dann automatisch dem Vorgang hinzugefügt.<br />
<br />
[ <a href="http://otrs.it.aumeas.de/otrs/public.pl?Action=PublicFAQZoom;ItemID=197" target="_blank">FAQ#: 1000197 — Ticketnummern im AUMEAS IT Ticketsystem</a> ]<br />
<br />
Neue Anfrage bitte per eMail an hotline@aumeas.de oder über das Intranet stellen.<br />
<br />
Unsere Fernwartung ist auf jedem AUMEAS-PC auf dem Desktop, alternativ unter <a href="https://www.aumeas.de/fernwartung/" target="_blank" title="https://www.aumeas.de/fernwartung/">https://www.aumeas.de/fernwartung/</a> abrufbar.<br />
<br />
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<br />
</div>
</div>
<br />
<br />
<br />
(Dies ist eine Antwort auf die Nachricht vom 11.02.2025 08:41 (Europe/Berlin) vonAUMEAS Gruppe - EDV)<br />
<br />
<br />
Oliver Methfessel<br />
IT Abteilung<br />
<br />
Aukamm-Apotheke<br />
AUMEAS Gruppe<br />
Ltd. Apotheker Martin Hofmann e.K.<br />
Kloppenheimer Weg 11, 65191 Wiesbaden<br />
Tel : 0611 95016 123<br />
Fax : 0611 95016 195<br />
Amtsgericht Wiesbaden HRA 4521<br />
<br />
<a href="http://www.aumeas.de" title="http://www.aumeas.de" target="_blank">http://www.aumeas.de</a><br />
hotline@aumeas.de<br />
<br />
*********************************************************<br />
Bei Rückfragen oder Antworten zu diesem Vorgang antworten Sie bitte direkt auf diese eMail. Anhand der Ticketnummer im Betreff (MC#XXXXXX) wird die eMail dann automatisch dem Vorgang hinzugefügt.<br />
[ <a href="http://otrs.it.aumeas.de/otrs/public.pl?Action=PublicFAQZoom;ItemID=197" target="_blank">FAQ#: 1000197 — Ticketnummern im AUMEAS IT Ticketsystem</a> ]<br />
Neue Anfrage bitte per eMail an hotline@aumeas.de oder über das Intranet stellen.<br />
Unsere Fernwartung ist auf jedem AUMEAS-PC auf dem Desktop, alternativ unter <a href="https://www.aumeas.de/fernwartung/" title="https://www.aumeas.de/fernwartung/" target="_blank">https://www.aumeas.de/fernwartung/</a> abrufbar.<br />
*********************************************************<br />
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